FREQUENTLY ASKED QUESTIONS

When is my purchase sent out and when does it get here?

Parcels leave our facility within 1 to 3 business days, with transit taking 7 to 13 business days. Once your package is posted, we send you an email containing tracking details.

What is your return policy?

Items sent back within 30 days of arrival are refunded. Every piece must be unworn and unwashed, with its original tags still attached.

How can I contact you?

Send us an email at support@zandovo.com and our customer service team will get back to you. We are available Monday to Friday, 9am to 6pm.